really mad for income tax department services..

Our HR issued us the letter of vss on the Friday (before the long weekend break fro CNY).. we have to bring the letter to income tax department to declare the tax although for some of us are not taxable due to our salary is not reach to the taxable level.. but one thing, I really don't understand why the HR only issued the letter on the very last minute because all of us who got the letter will only stay in the current company by end of Jan, so no matter what definitey we have to bring the declaration letter back to the HR in order to release the money before end of Jan.. and to ME, I must bring it back because by beginning of Feb I will start the new job and for sure I don't have time to rush back to income tax for get letter, or worst case.. the income tax may required me to submit this and that when they checked our records.. as you know it is a super headache to go income tax so many times just to get one simple thing done..

Talking about my case.. I have submitted my letter to income tax on early monring on Wednesday.. there is no problem while I submit my letter.. anyway I do explained my situation to the lady who served me at the counter.. I beg her to issue me the letter by Friday and as what I have expected she said there are officers on leave during the CNY so there is no promise that I can get it on Friday, moreover the processing time usually will take a week.. she does gave me the contact number of the officer in charge of my case and ask me to call her on Friday to follow up the case..

I back to office after the income tax and heard some of my collegues who went to income tax are really mad because the income tax required the 2008 EA and some of the old records are missing and they are required to submit the missing records before the letter issued to them.. I thought I was lucky because nothing is required from them (yet).. But on Thursday, one of my colleague even got her letter on the spot without any headache.. I was damn surprised so I try my luck to call the officer in charge in the mroning but couldn't get her.. I spoke to her assitant and ask her to follow up my case due to the urgency.. on the phone she said she will follow up and will give me a call when the officer is back.. in my mind I know definitely she won't call me.. what in my mind is right!! waiting till 2plus in the afternoon, no a single call from her.. so I decided to call to follow up.. first call, the officer is in the interview.. second call, the officer is in the meeting.. third call, the officer still in the meeting.. last call, no one pick up(it was around 5pm..) I was bloody damn mad..

I have to go for plan B.. go to look for the officer on Friday morning.. I manage to speak to the officer on the phone and she promised to issue me the letter in an hour time.. cool!! I just stay and wait.. an hour later she called, no good.. she said my 2 years old records missing and required me to go there and fill up form to submit.. ok.. I did that.. so she said another hour to complete the letter.. I will wait.. about an hour later.. she calls again..also no good news, she asks for 2008 EA.. as most of my colleagues are having the same problem.. I told her the HR only issued the EA by end of Febuary and I can't provide her now.. then she make lot of excuses that she can't process the letter without the EA.. like requesting the HR to write a letter, ask me to provide whole 2008 payslips.. damn!! I was fucking mad on the phone with her.. and ask her to estimate my 2008 incomes which is not that difficult as she have the record of my salary.. in fact the 2008 EA and the letter are two different cases.. she just issue me the bloody letter and I will submit my 2008 tax by end of April..

So, afer so many calls and rediculous requests which really make me mad.. I got my letter at 11am plus.. aftr 3 hours waiting.. I really can't take the services of the income tax department.. so many stuffs there but the services are bloody damn lousy and slow.. I believed lot of us are really mad and hate to go income tax departmet unless no choice..